In this episode of The Legal Innovation Forum Podcast, we sit down with Kim Wolfe, Managing Director + Head of Legal Business Solutions at Wells Fargo, to explore the evolving role of legal operations in managing risk, driving efficiency, and enabling business growth.

Kim shares her career journey and how she became a leader in legal business solutions, offering insights into the critical role legal operations plays in risk management, regulatory compliance, and aligning legal strategies with business goals. She discusses how her team navigates emerging regulations and regulatory inquiries, ensuring that legal functions not only mitigate risk but also add strategic value.

A recognized change champion, Kim provides her perspective on leadership and team alignment, emphasizing how legal operations professionals can influence positive change within an enterprise. She also delves into the role of CLOC (Corporate Legal Operations Consortium) in fostering industry-wide collaboration and innovation.

As AI continues to reshape the legal industry, Kim discusses Wells Fargo’s approach to leveraging AI technology—from task automation that frees up lawyer time to optimizing how legal teams spend time on meetings and data-driven decision-making. Looking ahead to 2025, she shares insights on the evolving role of AI and how it will continue transforming legal workflows.

Kim also offers a refreshing take on hiring, talent retention, and building a culture of innovation, highlighting her passion for helping individuals become the best version of themselves. She explains how creating an inspiring, solutions-driven environment naturally leads to strong teams and lasting success.

Tune in for a compelling discussion on the future of legal operations, leadership, and technology in a rapidly evolving landscape.